About CallCentreVoice

CallCentreVoice - working together to improve the call centre industry

 

What it's all about

CallCentreVoice is an independent call centre discussion community.

We created our friendly community in early 2001 as a useful resource to help call centre professionals make their call centres better, more efficient places.

How you can benefit

It's not always easy finding out the best way to achieve results within our industry. By networking with thousands of other members around the world, you will benefit by being part of a large and friendly community who share similar interests, goals and experiences. The power of communication and collaboration means that you will never be alone!

How to get involved

Membership is available on several levels, with a free membership being all that is needed to start benefitting from our worldwide community. Premium-level memberships are available which offer extra services for a nominal fee. These extra services include inclusive entry in our service directory, advertising and 'VoiceMail. Find out more about joining by clicking here.

The community model

We designed our site to be easy to use, highly interactive and flexible. Our site is based around a question-and-answer model, which we find to be the best way to collect and store the kind of everyday knowledge and information that will act as a reference for our members.

Of course, because our community has grown over the years, we've tried to make it as easy as possible for our members to find their way around. That's why we've provided different ways of viewing the discussions such as by latest posts, topic, forum and so on. We even let you view our most popular topics. All of this was made possible by designing our own community software from scratch, which is another reason why we're better than your normal call centre site!

Go to the discussion forums Join CallCentreVoice